AWS - intro to cloud computing - multichoice questions

Question 1

Visit the official SLA page of AWS. What is the percentage of availability of a service called S3, below which you deserve a 100% credit?

Question 2

Your company guarantees to your customers an SLA of maximum of 800 millisecond (ms) to answer a request to your servers. You know that a set of 6 virtual machines meet this SLA. What architecture ensures high availability and fault-tolerant operation of your service? (assume that AZs can, and may, experience an outage)

Question 3

One of your customers was concerned that their sensitive data could be compromised if your system is running on a shared physical hardware in AWS. They were worried that other customers sharing the same hardware could potentially access their data.

How would you answer him?